Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:00
there's like a common level of uncertainty with a lot of
0:04
entrepreneurs, including myself. There's some anxiety, there's some panic.
0:09
there's a losing of focus of what we think we do best
0:14
slash where we want to go with our businesses or whatever.
0:19
Impact we want to give and. I think this is leading to a point where, I don't know.
0:26
I think a lot of us are adjusting or trying to kind of
0:29
re adjust what we're doing in the why behind what we're doing.
0:36
All right In today's world, online customers, and everybody
0:39
expect personalized support on every channel and in every way
0:44
they want it done right now. But the problem is most solutions out there don't
0:48
allow that to happen. They're not delivering.
0:51
So your customer service reps are struggling to stay
0:53
productive and your customers honestly, just aren't as happy
0:57
as they probably want somewhere. Now's the time to change that this is exactly why there's a new AI
1:02
powered service hub from HubSpot.
1:06
The service hub actually allows you to bring this type of
1:09
level of service and success together for the first time.
1:12
So you can deliver. On the expectations that people were expecting and actually it's
1:16
boosting revenue along the way. The reps that are using service hub from HubSpot right now
1:22
are reporting 13 times faster.
1:24
To help them resolve tickets. And also it helps them close something like 42%
1:29
more tickets per day. So that basically means that you're also retaining people
1:34
at a much higher rate, and they're saying more than 80%.
1:37
not only that you're getting this full 360 view of your customers in
1:41
this smart CRM that basically helps and supports you in the marketing
1:46
sales and service delivery and success of your team, but also
1:51
making the experience much better for your customer, which boosts your
1:55
revenue and your business growth.
1:57
Go and visit hubspot.com/service to learn how this all new solution can
2:02
help you deliver for your customers.
2:05
. Hey, what's happened in y'all this episode.
2:07
I want to talk about what's alive and real, like not with only
2:10
myself, but also what I'm hearing from a lot of entrepreneurs.
2:14
So I just, I just held a mastermind at genius network.
2:17
That's Joe Polish's headquarters in Arizona.
2:20
Where he runs his, his, what is it?
2:22
$25,000 mastermind is a hundred K is a hundred
2:26
thousand dollar mastermind. That's where he holds in since.
2:28
Is epic place. If you ever get the opportunity to go there or even join genius
2:32
network, I highly recommend it. what I did is I held a mastermind workshop with Mike canids my
2:39
partner on the AI side of things.
2:41
It's where we're teaching business owners, how to essentially scale
2:46
what they're doing with themselves productivity wise, but their team.
2:49
And then also scale what they're doing in their marketing, their
2:52
media, and ultimately their business to be a leader in their industry.
2:56
And it's been really, really cool. I enjoy doing it.
2:59
It's what I kind of naturally do when I work with people anyway.
3:02
And that's what we talked about a lot in the show. What I'm realizing is that there's like a common level
3:08
of uncertainty with a lot of entrepreneurs, including myself.
3:13
There's some anxiety, there's some panic.
3:16
there's a losing of focus of what we think we do best
3:21
slash where we want to go with our businesses or whatever.
3:25
Impact we want to give and. I think this is leading to a point where, I don't know.
3:33
I think a lot of us are adjusting or trying to kind of
3:35
re adjust what we're doing in the why behind what we're doing.
3:39
So I wanted to talk about exactly that in this episode
3:43
and give you some insights of how I'm thinking about things.
3:46
What I heard in that room of 50.
3:49
Or so people all day long, it was like a nine to 9:00
3:52
AM to 6:00 PM thing session.
3:55
I mean, like Joe Polish was in there the whole time.
3:58
There was a great interview with him and Mike, I facilitated that
4:01
along with all these other people in the room, very high level.
4:05
entrepreneurs and it's a very similar thing
4:08
that's been talked about. And so.
4:11
Let me relate it first to the podcast.
4:14
We just released on a Tuesday, a couple of a couple days ago
4:17
with Tom burns on the show.
4:19
And we talked a lot about real estate and passive
4:23
investing or passive, Income.
4:25
You know, growing financial wealth, which is you're going to see as a
4:28
common thing on this show, because personally that's where I've been
4:32
thinking is recalibrating away from the doing to earn to more
4:36
of the passive wealth building. And there's a lot of ways to go about it.
4:40
And real estate is one of them. You're going to hear about some other concepts that I'll
4:44
bring on in the future as well. And I figured it was time for me to just kind of like give you a status
4:50
update of where things are and, and, it's kind of like an amalgamation.
4:55
Is that the word? And bringing everything together of what I'm, I'm kind
4:58
of hearing and experiencing.
5:01
And so Tom burns, if you didn't listen to that episode, go do it.
5:04
He's awesome. Great guy. Tons of wisdom.
5:08
He was a doctor that earned. You know, Dr.
5:10
Wages like really, really good earnings.
5:13
And I've had a couple other doctors doing the similar thing where
5:15
they reach a point in their life where they're just dissatisfied.
5:18
They're not. They're not fulfilled for whatever reason, you know, the north star.
5:24
whatever reason that got him into being a doctor.
5:26
It shifted or maybe it wasn't aligned in the first
5:29
place, you know, and that's kind of like the under. Our overarching thing here is like, what's your north star?
5:34
Do you know it? Do you know where you're headed and why you're doing what you're doing?
5:39
And Tom realized he's dissatisfied or he was as a doctor and he
5:44
transitioned what he was doing. he, he basically got into real estate.
5:49
He saw what was possible there and how that fed a lifestyle for him.
5:54
That was a lot more satisfying. You. It's family time with family was a big thing.
5:58
It still is for him. And there's a lot of other benefits, you know, tax advantages,
6:04
wealth building for real estate. So we're not going to go down that path, but the big aha moment
6:09
was like, Hey, here's a guy who was a doctor that spent a
6:12
lot of time to become a doctor and earned a lot of money.
6:15
But there was a shift. There was this point where he, he just knew some, there
6:18
was a disconnect and he needed to make the change.
6:21
And he did. this goes to the concept of.
6:26
Rich dad, poor dad, Robert Kiyosaki's book.
6:28
That was the first book I read before I got
6:31
into working for myself. When I was starting things out with Matt Wolfe.
6:36
And, you know, I've talked about it before that the purple book that
6:39
changed everything from like this business, or sorry, this employee
6:43
mindset dollar per hour to then, you know, business owner, but ultimately
6:47
to the investor where you are now able to invest in earn that way.
6:53
Financial freedom happens when you're earning more like that
6:57
passively than your expenses. And that's the holy grail.
7:00
Right? So. But how do you get there?
7:02
How do you get there in what you're doing right now?
7:06
are, are there things to shift is the path that you're on right now?
7:10
Going to allow you to get to that point, or are you going
7:13
to be burning out with your time for dollars kind of thing?
7:17
And not say it's a bad thing. Some people like it, but I'm, I'm, I'm sure that you can sh.
7:22
You know, adjust things depending on, what your bigger goals are.
7:25
So what are your bigger goals? I mean, just think about what that looks like and just know that, you
7:31
know, Tom did this shift, I've done some shifts over the years, and
7:34
a lot of other folks I've had on the show, I've done these tweaks
7:38
to get to a point where they are aligned with whatever the north
7:42
star is, but also align that to what they're doing in the day to day.
7:46
So for me, you know, I'm doing a lot on the podcast.
7:48
I'm doing a lot on consulting with folks.
7:51
Like I mentioned, And it's, it's good.
7:53
It's great. I have a lot of fun yet.
7:55
I know it's a, not a forever thing, at least on the dollar per hour
7:59
consulting thing, for instance, I know there's a bigger why for me,
8:03
it's family, it's time with family. It's also the impact I can give to others, which I love this podcast.
8:08
It has this network effect. And you'll see topics change on here over the years.
8:12
Like it's happened already. But then like, I want to like the elephant in the room here
8:17
is I think technology and AI and all these things are changing
8:22
so fast where there's a common thing I've noticed in myself, in
8:27
my partners, in the people I'm working with, you know, clients.
8:32
And also in that room I was at at genius network just on Saturday
8:36
is like, there's this interesting anxiety, this almost panic mode
8:40
that is starting to happen often.
8:43
If you, if you notice it, if you're getting real with yourself
8:46
and if you're real with others, there's honestly, there's.
8:50
There's a lot of folks that are confused and I think now is a
8:53
really, really, really good time for all of us to audit what is going on.
8:58
Like what's going on in your current reality.
9:02
And like, how are you feeling about your business, but also
9:05
just the state of things? Like, how are you planning for the future?
9:09
I know it's tough. Because technology is rapidly changing and, you know, just with
9:13
chat GPT, FORO rolling out what a few weeks ago, or a couple of weeks
9:17
ago at the time of this recording. That's probably opened your eyes to a lot of possibilities of what's to
9:23
come in just mere weeks and months.
9:26
That can revolutionize so many industries, but also kill a
9:30
lot of businesses that started up in the last couple of
9:33
years or so with AI or even. have been around in the past because things will start to get automated.
9:40
So it's like this wake up call, I feel like is happening, but
9:43
it's like subtly happening and not totally talked about.
9:46
Hey I'm going to pause the episode really fast and shoutout
9:49
another show that's on the podcast network over at HubSpot.
9:53
It's the audio destination for business professionals.
9:56
This is Mistakes That Made Me, it's hosted by Eman Ismail
10:01
She is interviewing successful business owners and talking about,
10:05
Hey, what are those mistakes? What are the failures? What are the things that you hate to talk about
10:09
that we can all learn from? I mean, like with piano it's do you like to talk about your mistakes?
10:14
Probably not. Well, that's what she's talking about and it's going to be there.
10:17
It is there waiting for you to listen, so you can learn from
10:20
those lessons and learn how to get past them or navigate
10:24
around those big boulders on your own journey to success.
10:28
So, Go listen to Mistakes That Made Me wherever you get your podcasts.
10:32
Are you looking to earn more online?
10:35
It's time to meet Kartra it's your ultimate all in one business
10:39
platform that makes it even easier to boost your income online.
10:43
So with Kartra creators, coaches and experts can turn their
10:46
knowledge and services into profits.
10:49
You can create pages, funnels and attract customers, build
10:52
membership sites and share your knowledge, automate your business.
10:55
So you can free up your time and do a whole bunch of other fun stuff.
10:59
So Kartra has every tool you need to grow your business in one place.
11:02
And the best part is that it's super affordable and easy to use.
11:06
So now's the time to streamline and scale your biz.
11:09
Head over to hustle and flowchart.com/kartra and
11:12
snag a free 30 day trial.
11:15
Again, that's hustle and flowchart.com/k a R T R a.
11:20
I suggest to pay attention to what's happening in terms of technology
11:25
rolling out, you know, like. Be on top of the news, go follow my boy, Matt Wolfee.
11:29
I'm going to have him on the podcast very soon.
11:32
I think in two weeks where recording. He's the number one guy to follow in terms of news for AI.
11:37
Just find them out on YouTube. It's the best way to go.
11:40
Matt Wolfe. So. You'll you'll hear a similar sentiment.
11:44
Him and I talk all the time. I just had a call the other night and talked about some of
11:49
this, like, man, there's some crazy stuff that's coming.
11:51
That's kind of unsettling and most people aren't ready for it.
11:55
And that was also what was talked about at genius network.
11:57
You know, at Joe Polish's plays with Mike Koenigs is.
12:00
Like, we're all kind of feeling differently.
12:03
We're acting differently with each other. We're even communicating differently.
12:06
Technology does that to us. It's kind of like smartphones change the way that we all
12:10
communicate with each other. We don't really have these personal connections so much.
12:14
So. We're feeling disconnected and I feel that way.
12:19
Occasionally is. As well, often actually, you know, and like, I think a lot of us.
12:25
Might be feeling that way, but maybe we're not totally
12:28
communicating or noticing it, but know that like, There's a
12:32
lot of folks that right now feel.
12:34
A little confused. And if you're one of those people, it's totally cool.
12:38
It's okay. But it's time to do some about, and I think this is where you need to
12:42
audit and get real with yourself.
12:45
Pen to paper, go on a walk, go ramble on a phone
12:48
or something, but like, Start questioning.
12:52
Why are you doing things? Like what are you working towards?
12:55
Is it aligned with what you really want?
12:58
Or are you just doing it for some short-term thing?
13:02
Think about where you want to take things. So, you know, Tom talked about real estate.
13:06
Well, that's a vehicle that you can use as leverage.
13:08
It takes time. It's not overnight, but like maybe that's something you
13:12
want to start in process. That is something I'm doing here personally.
13:16
And a few other things for, for a kind of wealth,
13:19
alternative investing. So. one of the things I'll leave you here is with Joe Polish, he has this
13:25
saying that's an elf elf business.
13:27
He loves elf businesses and to do stuff that are
13:30
easy, lucrative, and fun. So maybe that's the mental model here that you can kind of
13:37
do your audit through is like, Are things that you're doing.
13:40
Are they easy? Are they lucrative?
13:42
Are they actually making money for you? And are they fun?
13:45
Because that's, I'm starting to check myself a
13:48
lot on all walks of life.
13:50
I'm what I'm doing here, including the podcast, the people I'm working
13:54
with, the partners I'm working with. my, you know, is it all aligned with this north star?
13:59
Which means it's family is a big piece, especially
14:01
in this season of my life. Is what I'm doing now to, you know, to further them in the experiences
14:08
I want to give my family. Is what I'm doing.
14:11
Easy, lucrative, and fun. And if it's not.
14:14
Should I am I, should I continue doing it?
14:17
Should you continue doing. Those things because.
14:21
Let's be honest. I mean, life is short and we only have one of them as far as I know,
14:26
but you know, who knows, maybe there's previous future lifetimes.
14:29
Jury's out. I haven't, I haven't experiences or maybe I have, I don't remember him.
14:33
Point is the point, the, the stuff we control here on this
14:38
plane, where we're at now. do you feel like you want to kill yourself in the process?
14:44
I mean, like. And I don't say that as a pun.
14:47
I mean, my father took his life and, and I know it's a thing
14:52
that's on the rise as well. There's a lot of.
14:56
I don't know the stats right now, but entrepreneurship.
14:58
I know there's a lot of folks who feel very pressured to like,
15:02
they put a lot on their backs. You might be feeling that way where, you work really hard because
15:08
you're trying to serve something.
15:10
Someone get to a goal, but like, if it doesn't shake out
15:13
or if it doesn't work out. Or if something like AI or technology totally takes over
15:19
the industry that you're in, or maybe eliminates what you do.
15:23
Because this is a very common thing I hear in conversations
15:25
with clients is like, man, chatty P T is going to take my job.
15:29
Well, Maybe a variation or a part of it, but also, you
15:33
know, the more you learn and the more you structure and.
15:37
You know, maybe leverage technology or go deeper on a specific niche.
15:42
Within, you know, the, the tech.
15:44
That someone else can't serve with a community, like is a good hint.
15:49
then, then, it's just a time to start thinking
15:52
about all this stuff and. I think of the pressures, the mental health side of, of the
15:58
impacts of what this time it can be for, for not only myself, but for
16:03
others around me, I'm seeing it. And this is what I wanted to communicate in.
16:07
More or less put in your mind and use it as a mental model
16:12
that you can now go on a walk or maybe you're already on there,
16:15
or do a drive and start to.
16:17
Start to think about these things, but more than that, get out of
16:21
your head and put it on paper or use a tool like the Oasis.
16:26
I've said it before. And I've I say it often, but like use a tool that captures your,
16:31
your thoughts, the things that are swirling around that might drive you
16:34
nuts, or maybe you haven't totally formed an action plan with it.
16:39
pin to papers, grape. That's the classic way gets you to slow down your thoughts.
16:44
And I recommend it. And then secondary is to use an app like the Oasis cast magic
16:51
also has a variation of that app.
16:54
Where you can whip out your phone and talk right into it.
16:58
And it's going to capture your thoughts. So you can a capture your thoughts, but then B you have outputs on
17:05
what to do with those thoughts, you know, like structures
17:08
them into a format for you. So. That's what I got as I just dropped something on the floor.
17:15
go, go ahead and go do your thing and, go out at yourself, go on that,
17:19
walk on that drive and start to think about what is your north star?
17:23
Is it, are you aligned with that? North star would be kind of step two and then what are
17:27
you going to do about it? You know, and, and, and remember the easy, lucrative and fun.
17:32
I think that's. You know, as a core, it sounds maybe pie in the sky.
17:35
Ha. It's possible.
17:39
It's possible. And, and it's up to us to make these changes.
17:42
No one else is going to do it. And in a world that's rapidly changing.
17:47
We got to do it now before, because we can't keep up with it.
17:49
Like. As human we're simpletons.
17:52
Now, you know, the, the AI is way smarter or at least
17:55
way quicker than we are. So, control what you can control inside yourself.
18:00
All right. On that note. reach out to me.
18:03
If you have any questions at all, [email protected]
18:07
and also go to hustleandflowchart.com/onething.
18:12
O N E thing. And just tell me what you want to learn.
18:15
I'm constantly looking at that. My team is as well and plucking different little ideas for
18:20
us to make episodes around. And also please go and leave a review.
18:26
I want to hear what you're thinking on, whatever channel you're on,
18:29
whatever you're listening to or watching this podcast, go leave
18:33
a review and hit subscribe, but more or less hit that, or,
18:36
you know, I want to see the review and see your feedback.
18:38
So, I'll be looking out there. Thank you so much for listening and watching us at ya.
18:44
I will catch you next time. Leave that in. Why not?
18:47
Tongue tied at the end. Alright. All right. See, y'all.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More