In this podcast episode, Dr. Jonathan H. Westover talks with Ricardo Amper about how low interpersonal trust costs institutions, resulting in lost productivity and stifled innovation.Ricardo Amper (https://www.linkedin.com/in/amper/) is the founder and CEO of Incode, and he wants to throw your plastic ID cards in the trash. A self-taught programmer, serial entrepreneur, and three-time founder, he’s staked his reputation on a vision of the future where privacy is paramount, security is built-in, and physical IDs are a thing of the past. Check out all of the podcasts in the HCI Podcast Network!