In this podcast episode, Dr. Jonathan H. Westover talks with Robb Wilson about what human capital focused leaders are missing when it comes to AI and hyperautomation.Robb Wilson (https://www.linkedin.com/in/invisiblemachines/) is a Wall Street Journal best selling author of one of the few technology books that's a best seller in the business category and is the visionary behind OneReach.ai, the highest-scoring company in Gartner’s first Critical Capabilities for Enterprise Conversational AI Platforms report. Robb has spent more than two decades applying his deep understanding of user-centric design to unlocking hyperautomation. In that time he built UX Magazine into the world’s largest experience design publication while simultaneously creating Effective UI, a full-service UX firm that competed with IDEO and Frog Design. In addition to launching 15 startups and collecting over 130 awards across the fields of design and technology, Robb has held executive roles at several publicly traded companies and mentored colleagues who went on to leadership roles at Amazon Alexa, Google, Ogilvy, GE, Salesforce, Instagram, LinkedIn, Disney, Microsoft, Mastercard, and Boeing.Check out all of the podcasts in the HCI Podcast Network!