Can your HR department demonstrate its ROI? Ariel Leonard, Chief Human Resources Officer at RugDoctor, says you can—especially as it pertains to filling the gaps and supporting the talent lifecycle. 

We sat down with Ariel to learn about her experience in HR and how, when she joined RugDoctor, she needed to ramp up her team before she could deliver on the vision she had for the organization. It took some convincing, but she knew giving the talent lifecycle (and ultimately, employees) the TLC it deserved would get the results she was after. 

We also talked about: 

• Why she used to have a love/hate relationship with HR—and the role that finally won her over 

• Why more businesses need to ensure HR is built to support business leaders 

• What she recommends small businesses do to improve their talent lifecycles and give them a bit more TLC