Unpacking the Insights: A Deep Dive into Qualtrics X4 

Hosts: Jack McFarlane & Nick Schlemmer

This week on The Play by Play podcast, Jack McFarlane and Nick Schlemmer talk about key insights from Qualtrics X4: The Experience Management Summit in Salt Lake City, UT.

- AI, customer satisfaction, and feedback in the organization

- AI's role in improving customer experience

- Data-driven decision making

- Post-pandemic trends in travel and experience spending

- Simplifying complex issues for your customers

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