As much as we try to be rational employees in the workplace, our emotions always run deep in our daily activities. Companies are ultimately made up of people with human weaknesses and strengths. A person who can moderate his or her own emotions while empathizing with the feelings of his or her colleagues will find it easier to let go of feelings that are counterproductive. I must admit that I sometimes find myself emotionally drawn to counterproductive feelings, arrogance in particular triggers strong negative feelings in me.
https://hotelfach.info/emotional-intelligence-of-managers-5-success-factors-Riccardo-Giacometti/
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