Exploring bad faith claims: human error, the COVID-19 aftermath, and mitigation strategies.

Join us with Hilary Harmsworth, alongside experts Sam Vardy and Scott Seaman, who explore these key themes for our final instalment of our series on bad faith.

This episode uncovers the latest trends, from the intricate balancing act of addressing both liability and damages, to the heightened risk faced by commercial auto policies and care homes. Alongside this, we assess the sweeping impact of social inflation and economic changes on insurance lines.

Beyond the trends, we dissect the implications of virtual communication on legal proceedings, revealing the subtle nuances lost in the transition from in-person to remote interactions. As bad faith claims become more frequent and severe, we also discuss effective management strategies to mitigate settlement costs.

Finally, our conversation pivots to the pressing need for reform in certain states, and the broader effect of regulatory constraints on the insurance market landscape.

For more information on Howden's bad faith mapping tool and the topics discussed today please contact Hilary at [email protected]