In episode 20 of Fix Your Gym, Adam Niffen interviews Dan Thompson, from Huff-n-Puff Fitness Repair, as they discuss the importance of building systems and processes, as well as the need for entrepreneurs to have a basic understanding of various aspects of business operations.

Tune in as they share their experiences and insights on how to navigate the complexities of running a successful fitness equipment service business.

TIMESTAMPS

[00:02:17] Fitness Equipment Software Solutions.

[00:05:25] Entrepreneurial spirit and innovation.

[00:10:35] The purpose of life.

[00:13:24] Training challenges in a unique industry.

[00:17:32] Employee turnover and hiring practices.

[00:21:54] Employee development challenges.

[00:24:51] Fitness Franchise Opportunities.

[00:30:14] Building systems and processes.

[00:35:15] Tough work situations.

[00:37:47] Creative scheduling for employee well-being.

[00:40:55] Overbilling by insurance company.

[00:46:27] Insurance industry challenges.

[00:51:23] Joining a helpful industry group.

[00:54:31] Surprising group members.

[00:56:30] Misunderstanding between manufacturers and service providers.

[01:00:43] Ignorant people in the workplace.

[01:06:50] Industry differences and liability.

[01:08:46] Fitness equipment industry growth.

QUOTES

• “I think it's been very beneficial for all of us to have that opportunity to have a place where we can just all bounce ideas off each other, see how somebody is doing things a little bit differently because most of us are running into the same challenges. Very few of us are running into something that's actually unique.” - Dan Thompson
• “There's always more we can do and we're constantly evolving and constantly improving and identifying issues where we fall short or issues where we could be doing better and doing everything that we can to rectify those.” - Dan Thompson

SOCIAL MEDIA LINKS

Adam Niffen

LinkedIn: https://www.linkedin.com/in/adam-niffen-6baba7170/

Dan Thompson

LinkedIn: https://www.linkedin.com/in/huffnpufffitness/

WEBSITES

Stride Fitness Solutions: https://stridefitnesssolutions.com/

Huff-n-Puff Fitness Repair: https://hnpfit.com/

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Ruben Hand

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Field Tech Fitness Solutions: https://fieldtechfitness.com/

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LinkedIn: https://www.linkedin.com/in/adam-schwalb-52826939/
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