How frequently do you audit your FedEx and UPS invoices? The small parcel carriers make errors on an average of 2%–5% of invoices, so you might want to take another look at the value to be gained from auditing every parcel invoice. In this episode we explain why the carriers regard shipper inaction as 'breakage' and what to do about it.

See acast.com/privacy for privacy and opt-out information.