If buyers have a positive experience purchasing from your shop this holiday season, they're more likely to keep coming back long after the holiday season is over. Get tips for wowing shoppers with great customer service—and encouraging them to keep coming back for more.

Resources and recommendations mentioned in this Audio Article:

• Download the Etsy Seller app: etsy.com/sell-mobile
• How to Use Saved Replies in Messages: etsy.me/3BPX94O
• How to Add a Listing Video: etsy.me/3BPXoge
• How to Set Up Your Shop Policies: etsy.me/3SChVvp
• Update your shipping profiles: etsy.me/3x9fckO
• Turn on gift wrap in your shop: etsy.me/3LVXYO8
• Add or update your about section: etsy.me/3BPjFKT
• Ultimate Guide to Social Media Marketing: etsy.me/3BO8YbD
• How to Turn On Vacation Mode: etsy.me/3rbVXUb
• The Ultimate Guide to Holiday: etsy.me/3RqyvhA