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In this week's podcast, entitled "When to Write Effective Complaints", I talk about the importance of writing with a "cool head".  Writing when you’re angry isn’t a good idea. I find, it’s best to jot down major points of how you feel when you’re angry to jog your memory for later, then wait 24 hours from the time of your injustice is a "cool down period".

When you return, try to view the situation as third-party or "outsider" would, then script a narrative in your letter that concisely conveys your message and shows what your expectations were, and exactly where the company failed to meet them.

Here are some tips that can help you cool down when you’re really steamed:

1. Take a Walk.
2. Have a Cold Shower.
3. Meditate.
4. Get a Good Night's Sleep.
5. Take Deep Breaths.
6. Listen To Music.
7. Whatever it Takes for you to Temporarily "De-stress".

The goal of the EffectiveComplaints.com website and this blog is to be a resource for people seeking complaint resolution, thus you are invited to join in and become active in the community:

1. Visit EffectiveComplaints.com and send a message through the Contact Us page,
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3. Become a Fan on Facebook at the Effective Complaints Fan Page,
4. Follow us on Twitter (@complaint_help), or
5. Give us a Call on our Google Voice line at 920-543-HELP (4357).

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