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S2E2 - Mark Kramer, CX Director - Customer Data, IT, & Tooling at KLM

S2E2 - Mark Kramer, CX Director - Customer Data, IT, & Tooling at KLM

Released Wednesday, 23rd June 2021
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S2E2 - Mark Kramer, CX Director - Customer Data, IT, & Tooling at KLM

S2E2 - Mark Kramer, CX Director - Customer Data, IT, & Tooling at KLM

S2E2 - Mark Kramer, CX Director - Customer Data, IT, & Tooling at KLM

S2E2 - Mark Kramer, CX Director - Customer Data, IT, & Tooling at KLM

Wednesday, 23rd June 2021
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On the 2nd episode of CX Sells Podcast Season 2, we are joined by Mark Kramer (CX Director, Customer Data, IT, & Tooling) at KLM and a Certified Customer Experience Professional (CCXP) to have a convo about KLM's journey through COVID, championing the customer and CX certifications.

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CX Sells Podcast

CX Sells is an independent, personable, and engaging podcast that is powered by customer-obsessed leaders from all over the globe. We discuss the new age role of CX adding a little bit of fun and backstory to the CX community, one guest at a time.

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