What service enabled credit union financial advisors to realize a 71% surge in new clients per month and an impressive 23% higher profit margin? It was CUSO Financial Services TeamAssist, and those numbers earned it a place among the 2023 Credi

Meet the Luminaries: Kevin Filan, Open Lending

Nov 3rd, 2023 10m 53s

With the increasing challenges of vehichle affordability, those in underserved credit segments find themselves without access to financing, and thus better job and education prospects. Open Lending’s mission has been to expand automobile access

Meet the Luminaries: Dan Stoltz, SPIRE Credit Union

Oct 31st, 2023 11m 50s

A returning member to the Credit Union Times luminaries class, Dan Stoltz, president and CEO of Minnesota-based SPIRE Credit Union was once again recognized for his executive excellence. The reasons are pretty clear: steering the credit union f

Meet the Luminary: USF Federal Credit Union’s Richard Skaggs

Oct 18th, 2023 15m 21s

Credit Union Success in Challenging Times: The Danger Behind the Credit Card Competition Act

Sep 27th, 2023 14m 46s

Payment Trends & Future Outlook With Truliant FCU

Aug 3rd, 2023 12m 56s

Credit Union Success in Challenging Times: Small Business Lending Strategies With Allegacy FCU

Jun 29th, 2023 12m 20s

PremierOne's Innovative Employee Program

Nov 22nd, 2022 14m 24s

Jovia on Setting Up a Successful DEI Program

Nov 22nd, 2022 16m 49s

Doral Makes In-Roads to Underbanked

Nov 22nd, 2022 15m 7s

SPIRE Leads With a Community Mindset

Nov 16th, 2022 18m 6s

Municipal Credit Union Emerging As Strong Partner

Nov 14th, 2022 11m 47s

Understand the Member Journey to Drive Growth for Your Credit Union

Sep 16th, 2021 15m 52s

Highlights from the June 22 webcast “Understand the Member Journey to Drive Growth for Your Credit Union.” This event featured Anne Legg, Founder and Principal at THRIVE; Jon M. Deutsch , Managing Director, Financial Services Solutions, for TIB

CU to CU: It Matters to Members How You Close their Loans

Aug 31st, 2021 20m 40s

Highlights from the July 13 webcast “CU to CU: It Matters to Members How You Close their Loans.” This event featured Danielle Frawley, Chief Lending Officer, Fort Community Credit Union; Joseph Pazienza, SVP of Real Estate Lending, PFFCU; Chels

HarlandClarke Podcast June201

Aug 10th, 2021 18m 12s

Highlights from the June 17 webcast “7 Banking Fraud Myths BUSTED.” This event featured Kellyn Burns - Vice President, Financial Institutions & Strategic Partnerships at Sontiq; and Andy Shank, VP Fraud and Risk Product Management for Harland

Excerpts from Why a Cloud-Based Ope.n Core Banking Solution is Instrumental for Credit Unions

Jun 9th, 2021 15m 39s

Highlights from the April 22 webcast “Why a Cloud-Based Ope.n Core Banking Solution is Instrumental for Credit Unions.” This event featured David Koscheski, Director, US Financial Services Industry at Microsoft; Josh Cook, CEO of Community Choi

Excerpts from "Why Compassion in Collections Won’t End After COVID"

Apr 23rd, 2021 15m 33s

Highlights from the March 16 webcast “Why Compassion in Collections Won’t End After COVID.” This discussion was led by FICO’s Brad Rollin, Marketing Director; and featured FICO Darryl Knopp, Senior Director, Digital Practice; Kris Frantzen, Vic

Why Card Data Is the Key to Unlocking Better Member Relationships

Mar 29th, 2021 14m 25s

Credit unions work relentlessly to serve members and meet their fast-changing needs. A card portfolio is one of a credit union’s primary revenue centers, but it can also be a valuable resource in capturing actionable insights and achieving tran

How Member Transaction Data Is an Opportunity for Growth

Feb 18th, 2021 12m 39s

Mobile application use is up, and ATM use is down, but is your credit union’s card program responding and adjusting? For credit unions to stay competitive, it’s more important than ever that they learn how to use cardholder data, marketing serv

Building A Resilient Credit Union Digital Enterprise: Introducing FIS Hosted Services Powered by Nutanix Cloud

Jan 26th, 2021 18m 41s

Highlights from the December 15 webcast “Building A Resilient Credit Union Digital Enterprise: Introducing FIS Hosted Services Powered by Nutanix Cloud,” sponsored by Nutanix and FIS. This event featured Kevin Lash, Director of Global Financial

Excerpts from How to Accelerate Your Payments Transformation While Cutting Your Data Security Costs by 50%

Jan 13th, 2021 17m 9s

Highlights from the December 3 webcast “Payments Liability: Turning Data from a Liability to an Asset.” This event featured Hoang Leung, Payments Leader at Very Good Security. The full on-demand presentation can be found at https://www.cutime

2020 Mortgage Lending: Big-Picture Trends for Credit Unions

Dec 16th, 2020 21m 2s

Highlights from the November 12 editorial webcast “Credit Union Lending: It’s a Mixed Bag.” This event featured Michael Ogden, Editor-in-Chief of Credit Union Times, and was sponsored by Arch MI. The full, on-demand presentation can be found

The Digital-First Credit Union: How to Move Forward with eSignatures

Dec 8th, 2020 16m 37s

Highlights from the November 5 webcast “The Digital-First Credit Union: How to Move Forward with eSignatures.” This event featured Patrick Albert, Senior Solutions Architect from OneSpan, and Aphrodite Koukoulas, Senior Marketing Manager, also

Excerpts from Webcast: How Your Credit Union Can Thrive in 2021

Nov 24th, 2020 21m 43s

Highlights from the October 22 webcast “How Your Credit Union Can Thrive in 2021,” sponsored by Information Builders (ibi). This educational event featured a presentation from Kirk Kordeleski, current Executive Benefits Consultant at OM Financi

Hard Knocks: Lessons Learned from COVID-19 and the Disruption of the Credit Union-to-Member Relationship

Nov 4th, 2020 19m 29s

Highlights from the September 22 webcast “Hard Knocks: Lessons Learned from COVID-19 and the Disruption of the Credit Union-to-Member Relationship,” sponsored by TimeTrade. This event featured, from TimeTrade, Steve Connolly, Senior Director of