Samuel Hulick is best known for running useronboard.com, producing pithy teardowns, and writing “The Elements of User Onboarding.

We talked to user onboarding and UX expert Samuel Hulick about:

• The importance of understanding customers desired outcomes beyond your product.
• What it means to think of products as value delivery systems.
• How to get started improving your customers path to success with your product

Resources

• Bulletproof User Onboarding
• Badass: Making Users Awesome by Kathy Sierra

Connecting with Samuel

• Follow Samuel on Twitter
• Learn more about UserOnBoard