In today’s environment, almost every institution has a functioning CRM. But in most cases, there are supplemental items that need to be added to the CRM in order to meet all the technology needs of a given campus.  Does any of this sound familiar? 

In this episode, Dr. Terricita Sass connects with Mickey and Jamie to provide insight on the very practical matters related to technology on the campuses that she has been involved with.  Specifically, she addresses the following areas:

• What does data governance look like on her current campus?
• How is new technology introduced (software that supplements the CRM tech stack)?
• Which departments are involved in the process of data governance - how far into the student experience does that go?

Dr. Sass provides an amazing perspective response to some of the governance questions that MOST EVERY institution needs to grapple with. She has shepherded a process on campus that many can learn from!  

This episode is INVALUABLE with relevant content that sits at the NEXUS of high tech and high touch!  

You can’t afford to not listen to this one - you’ll walk away with some practical and theoretical takeaways! 

CRMprov is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you’ll like other Enrollify shows too!  

Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Corynn Myers, Jamie Gleason and many more. 

Learn more about

 The Enrollify Podcast Network

 at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours!