Just as important as the technical and procedural aspects in creating organizational change is the people side. They are the core of how organizations can move forward. After all, an organization is just as resilient as its people. In this episode, Paul Thallner, Principal at Daggerwing Group, joins Yuri Kruman to discuss his long-time work on the People side of change management. He shares his remarkable story of going from an English major to non-profits, education policy, change management consulting, and, now, writing books. They also dive deep into the excellent lessons from Paul’s latest, Reinventing Resilience, and how he has implemented them as a consultant for some of the best organizations in the world.

Our conversation touched upon many interesting topics, including:

• Why the people side of organizations is important for change
• The value Paul got from being an English major
• How Paul pivoted to organizational change work
• What is resilience
• The difference between resilience and resourcefulness
• How to create a resilient organization
• Self-belief as a way forward