In this episode, the podcast team welcomes back two former hosts Wen and Jay along with a special guest Shannon Wellington to discuss the recent phenomenon of rapid Remote-Access VPN (RAVPN) AnyConnect traffic spikes across the globe as a result of the COVID-19 epidemic that is pushing people to work from home. This includes discussions about issues being seen in the Cisco TAC as well as steps that can be taken to maximize performance through configuration changes and deployment modifications. We also touch on what network administrators need to consider to take a holistic approach from a policy and network capacity perspective as they navigate these unprecedented times.