Summary

Lucy Kuchta, founder of Quinsight, joins the Blind Level Tech podcast to discuss her work in helping older adults embrace technology. She shares her experience in implementing technology programs for age 60+ adults, such as Connect with Tech and Empower with Technology. Lucy emphasizes the importance of hands-on training and tailoring the curriculum to individual needs. The biggest challenge for seniors is getting comfortable with technology and using it every day. The use of Chromebooks is preferred due to their user-friendly interface and affordability. Leading-edge technologies, such as Bluetooth-enabled hearing aids, can be more difficult for seniors to embrace due to the setup process. Lucy expresses the desire to scale her business and explore virtual reality as a means of providing one-on-one training remotely. The conversation covers topics such as remote tech support, scams, and the importance of protecting older adults from online threats. The hosts discuss the challenges of providing remote tech support and offer tips for avoiding scams. They emphasize the need to be cautious when sharing financial information and to fact-check any suspicious emails or calls. The conversation concludes with a discussion about the Sandwich of the Week segment and upcoming events.

Takeaways

Hands-on training and tailored curriculum are crucial for helping older adults embrace technology.
Getting comfortable with technology and using it every day is the biggest challenge for seniors.
Chromebooks are preferred due to their user-friendly interface and affordability.
Leading-edge technologies can be more difficult for seniors to embrace due to the setup process.
Exploring virtual reality as a means of providing remote one-on-one training could help scale technology programs for seniors. Remote tech support can be challenging, but tools like Zoom can help bridge the gap.
It's important to be cautious when sharing financial information and to fact-check suspicious emails or calls.
Protecting older adults from scams and online threats is crucial.
The Sandwich of the Week segment and upcoming events provide additional resources and entertainment.

Chapters

00:00 Introduction and Background
02:57 Implementing Technology Programs for Age 60+ Adults
10:03 The Challenge of Getting Comfortable with Technology
14:59 Why Chromebooks are Preferred
22:00 Scaling Technology Programs for Seniors
23:45 Navigating Remote Tech Support and Challenges
24:50 Protecting Against Scams and Online Threats
26:04 The Importance of Fact-Checking and Financial Caution
27:27 Sandwich of the Week and Upcoming Events

Thank you for checking out this episode of BLT. If you have any questions for Evan and Kelvin let us know by calling the show at (720) 712-8856. Have a great week and we'll see you next time.