St. Patrick’s Day is coming up and our two hosts reminisce on pre-pandemic days and hope for post-pandemic festivities. Joining us on this episode as well is Darcell Taylor, a former Pret employee and now Director of People and Culture of Bread Alone Bakery. She shares her inspiration working in the service industry as well as the challenges she faces in hiring.

[00:19] Reminiscing St. Patrick’s Day and Pub Culture
[11:24] Maximizing Web Design
[12:58] Welcoming Darcell Taylor
[21:25] Getting to Know Darcell
[24:10] HR Challenges
[36:25] Closing Notes

HR Challenges According to Darcell

The biggest challenge that HR is facing is people. The climate of the world has change drastically, people are coming to work with a heavy burden, and HR is not equipped to handle issues such as depression, anxiety, work ethic, and ghosting. Trying to navigate people is the hardest challenge and striking the balance between empathy and accountability. The root of it are generational issues in hiring between Millennials and Gen Zers. Gen X-ers are driven by ego; through their title and money, while Gen Z’s and Millennials are more curious about the culture, work environment, and moving up the ladder quickly. There’s a complacency and the attractiveness of becoming instantaneously wealthy and attractive through social media and a watered-down career of their views on career and success.

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Where to Find Them:

Facebook - DeVita & Hancock Hospitality Group Inc.
Instagram - @devita_hancock_hospitality
YouTube - Behind the Counter with DeVita & Hancock
TikTok - Behind the Counter with DeVita and Hancock
Official Website - DeVita and Hancock Hospitality Group
Christine DeVita on LinkedIn
Keith Hancock on LinkedIn
[email protected]

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