Episode 6 | Ask a Car Dealer with Todd Gentry, General Sales Manager at Gary Crossley Ford

Released Thursday, 29th July 2021

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Episode 6 | Ask a Car Dealer with Todd Gentry, General Sales Manager at Gary Crossley Ford

Thursday, 29th July 2021

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Zack Smith, Service Manager for Gary Crossley Ford steps in for the vacationing Todd Gentry and we discuss the ends and outs of a franchise dealership's service department.

- What is the difference between a Technician and a Mechanic?

- What is a dealership's fixed operations (fixed-ops) department?

- What is the difference between Quick Lane and a Service Department?

- Can you take any brand of vehicle to a Ford or other different franchises' service department?

- What is a Service Advisor?

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From The Podcast

Ask a Car Dealer

Learn how the car buying/leasing process works, among a list of other services your local franchise car dealership offers from Todd Gentry, General Sales Manager at Gary Crossley Ford outside Kansas City.A podcast focused on answering real questions from real customers.Todd and guests answer the questions car shoppers have about: -Buying a car-Leasing a car-Trading in a vehicle-Selling your vehicle-Financing and Insurance (F&I)PLUS, frequent guests that can answer questions customers have about the Dealership Service Department.

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