Welcome to the first episode of Ask a Car Dealer. In this episode, we meet Todd Gentry, the General Sales Manager of Gary Crossley Ford located just outside Kansas City, MO. Questions for our car dealer this week include:

Why do car dealership lots look empty? Where are all the cars?

Why do car dealers call customers "Ups"?

What's the advantage of ordering a new vehicle compared to picking one off the dealership's lot? 

Why don't customers get the same amount of money for their trade from the dealership as they would if they privately sold it themselves on Craigslist, the newspaper, or Facebook Marketplace?