0:00

In today's episode , we're tackling a topic

0:02

that's essential for every new hairstylist

0:04

, and that's gaining confidence

0:06

behind the chair . Confidence

0:08

is not just about skill . It's about

0:11

how you carry yourself , how

0:13

you communicate with clients and how

0:15

you handle challenges . Whether

0:17

you're fresh out of cosmetology school or

0:19

starting a new salon , building

0:21

confidence takes time and

0:24

effort . Throughout this episode

0:26

, we'll explore tips and strategies

0:28

to help you boost your confidence and thrive

0:31

in your hairstyling career . From

0:33

understanding the foundational principles

0:35

of hair to developing effective

0:38

client communication skills , we'll

0:40

cover everything you need to know to feel

0:42

confident and capable behind the chair

0:44

. We'll cover everything you need to

0:46

know to feel confident and capable behind the chair . We'll

0:52

also discuss the importance of practice and the value of mentorship , and how to overcome challenges

0:54

and mistakes with grace and resilience . And because confidence

0:56

is not just about what you do in the

0:58

salon , but also how you take care of yourself

1:01

outside of it , we'll explore

1:03

the role of self-care and personal development

1:05

in building lasting confidence . And

1:08

if you love this topic and want more

1:11

of it , you'll want to make sure you sign

1:13

up for my weekly newsletter . You'll receive

1:15

the latest hair news , my hairstyle

1:17

pick of the week and weekly nugget

1:19

. So go over to my website that's

1:21

wwwdenisekeilitzcom

1:25

. Denise is spelled with an A and

1:27

sign up today , and , of course , I'll

1:29

put the link in the show notes . So

1:31

, whether you're looking to take your first

1:34

steps into the world of hairstyling or

1:36

seeking to elevate your skills to the next

1:38

level , this episode is for you . Get

1:41

ready to gain the confidence you need to

1:43

shine as a hairstylist right here

1:45

on All About Hair . Welcome

1:48

to All About Hair , the go-to

1:50

podcast for stylists , salon

1:52

owners and anyone passionate about

1:54

hairstyling . Whether you're a seasoned

1:56

stylist refining your skills or

1:59

a curious listener looking to enhance your

2:01

hair knowledge , we've got you covered . I'm

2:03

your host , denise Kylitz , a

2:10

former stylist and salon owner with four award-winning salons under my belt , with over 30

2:12

years of experience , I've dedicated myself to helping stylists excel in foundational

2:15

haircutting , color theory , client

2:17

communication and more , enabling

2:19

them to build six-figure careers they

2:22

can be proud of . My mission

2:24

is to uplift our industry by sharing

2:26

valuable insights gathered along my

2:28

journey . Get ready for enlightening

2:30

discussions , captivating interviews

2:32

and practical advice on marketing

2:35

, sales and technical skills

2:37

. This is the podcast

2:39

all about hair . I

2:42

wanted to do this podcast

2:45

, this conversation , because I remember

2:47

when I would get brand new hairstylists joining

2:50

our team that

2:52

, yeah , they might've needed

2:54

practice doing haircuts , they might've

2:56

needed color theory

2:58

, you know , to gain their strength , but really

3:00

what people need is

3:03

confidence . Yeah , cause the

3:05

more you know , the more confident you can

3:07

be . I remember more

3:10

than a half a dozen of

3:12

the new stylists fresh

3:14

out of beauty school . They did , just

3:16

did not want to do brand new clients . A

3:19

few of them actually were crying in the

3:21

break room because they were so scared

3:24

to go out and greet the client

3:26

, to go out and get to know the client , because

3:28

what if they had to do something they

3:30

didn't know how to do ? So we would teach

3:32

them ways to get through that . We

3:35

would be their confidence for them for

3:37

a while , until they learned what they

3:39

needed to learn , to have the confidence

3:41

, to actually the confidence

3:44

to ask for help if needed . That's

3:46

a thing . Your confidence as

3:48

a hairstylist is so crucial

3:50

for your success . You cannot

3:53

be a successful hairstylist without

3:55

being confident in your craft and

3:57

in yourself , because

3:59

everything that we do behind

4:01

the chair we're either selling

4:03

an idea , we're selling a product

4:05

, we're gaining trust , we're

4:08

showcasing our skills , we're

4:10

solving problems All

4:13

these things . You have to be confident in what

4:15

your knowledge is to actually

4:17

do your job effectively , right

4:19

yeah , in today's

4:21

episode I'm going to just kind

4:23

of break it down into segments , into

4:26

different areas of how

4:28

you can work on your confidence . Okay , get

4:30

ready , let's go . The first and

4:32

foremost this is like . I

4:34

cannot begin to stress the importance

4:37

of this . You have to

4:39

have a strong foundation

4:41

in hairstyling , in your

4:43

craft . I don't care , and this

4:45

is how I did it I knew five

4:48

haircuts , maybe six , but

4:50

let's just say five , cause it's easier to say

4:52

five haircuts and

4:54

they got me through my whole career because

4:57

they were foundational haircuts

5:00

. And then you could take those haircuts

5:02

and hook them to one another and

5:04

you kind of knew and I knew because

5:07

I learned this of how those

5:09

haircuts worked on different head shapes

5:11

. But I only had to have five . I didn't have to go

5:13

out and get fancy training

5:15

or know the newest way

5:18

to do something . No

5:20

, solid hair cuts

5:23

. And then you

5:25

have to have a strong

5:27

, strong , fundamental

5:29

concept of the hair

5:31

, the structure , the

5:33

anatomy of the hair and how

5:36

everything you do affects that . And

5:38

what do I mean by that ? I mean the

5:40

cuticle , the cortex , the

5:42

medulla . What makes

5:45

that important ? In

5:48

hair color , in styling , do

5:50

you have to rough up the cuticle to get your

5:52

style to hold . Is the cuticle

5:54

even present ? Do you have

5:56

to lay the cuticle down ? Do you have to heal

5:59

the hair for color ? You

6:01

have to know what the hair

6:03

is actually doing on the person's head and

6:06

then the texture . Texture is huge

6:08

. You cannot cut

6:10

a successful elevated

6:13

bob on somebody who has

6:15

thick , thick , coarse

6:17

hair . Okay , they

6:20

just might not be able to do that because their hair

6:22

will be too full unless they

6:24

, you know , straightened it every single day with a flat

6:26

iron or whatever . It's still going to be too

6:29

much . It's going to lay a lot different

6:31

than someone with fine , thin hair

6:33

or just even medium density

6:35

hair . And you have to know the

6:38

difference in that and why it is

6:40

. I've seen so many people try to go in

6:42

, especially when oh , I can't think

6:44

of her name , beckman , victoria Beckman

6:46

when she had that , that bob that was

6:48

cut really high in the back and is

6:50

slanted down . I'm dating myself and

6:52

a lot of people would come into the salon requesting

6:54

that and brand new stylists

6:57

. They were really eager to cut that

6:59

because you know , we've taught it to them

7:01

, things like that , but they didn't have the confidence

7:04

to say , hey , we can't do that

7:06

on your hair type because it won't

7:08

support it . However , we can

7:10

do this , a variation

7:12

of that . It's just isn't going to be as high

7:14

in the back or whatever , and so

7:16

both the client and the stylist

7:19

would leave that appointment disappointed

7:22

both of them , because

7:24

the stylist didn't know what they

7:26

didn't know . Now you're saying , denise

7:28

, well , how do you get this ? How

7:31

do you know this ? How do you gain

7:33

the knowledge if your salon doesn't

7:35

offer an ongoing education

7:37

? Or maybe you're in a booth rental situation

7:40

and you're kind of on your own ? Well , you have

7:42

to go out and get education . There

7:44

is so much education

7:47

out there , whether it's online and

7:49

you're following step-by-step on a doll head

7:51

and have to stop the video and do

7:53

it and stop and do it , or

7:55

you're going to an in-person class

7:58

. You do have to take time

8:00

and and do it . If I was a

8:02

brand new hairstylist fresh out of beauty school cause

8:04

, really the beauty schools are only teaching you how to

8:06

stay bored and sanitation practices

8:09

. From what I hear is , you don't even

8:11

have to do haircuts

8:13

or anything at stay bored anymore . It's just

8:16

a written test , which I think

8:18

is just awful . Man , in my day

8:20

I had

8:22

to do finger waves , I had to do pedicure

8:25

, I had to do roller set

8:27

, I had to wrap a perm . This is

8:29

all a stay bored . You guys don't know how

8:31

easy you have it right now . You

8:33

also have a hard because you don't know how to do

8:35

the things . So you have to take it upon

8:37

yourself to learn , like I

8:39

was saying . So if I was brand new , fresh

8:41

out of school , I would take those first two years

8:43

and I would take every

8:46

class available . There

8:48

are so many free classes out there

8:50

. Take them all , because you're broke right now . Right , if you're

8:52

a brand new hairstylist , you can't afford anything . If

8:54

you can afford it or somebody is going to

8:56

gift you a class , I would definitely

8:59

take a color class , especially

9:01

a strong , strong color foundations

9:03

, color theory . Really

9:06

, really know your color theory , because once you know

9:08

color theory , that does not change . You can

9:10

work in any color line and color

9:12

theory does not change

9:14

. Now , the color line might have

9:16

nuances of how things are intermixed

9:19

, but color theory knowing that color

9:21

wheel and why it works and how it works

9:23

on certain different types of

9:25

hair types never changes

9:28

. Okay , the levels of hair never

9:31

changes . You've got to grasp

9:33

that and I would get those five

9:35

foundational haircuts under your belt

9:37

so you can do them in your sleep

9:39

If you had to . That's how well

9:41

you have to know them . My second

9:43

stage of this you have to practice

9:45

, practice and then practice

9:48

again . I used to always say

9:50

that it takes about 500

9:52

butts in your chair before you get it

9:54

. It really does . That means 500

9:56

clients need to be sitting in your chair before

9:59

it actually like comes on like a

10:01

light bulb that it's like oh , I

10:04

finally understand what I'm doing . I

10:06

kid you not . It is very , very

10:08

, very rare I think it's

10:10

happened on two occasions that someone

10:13

has come out of beauty school and

10:15

they had it . They got it . You

10:18

could show them something once and they did

10:20

it , and I could think of two people . But

10:22

they were like sponges . They loved

10:24

it , loved it , and some

10:27

people just have a natural gift . So how

10:29

do you practice , practice , practice and still be

10:31

behind the chair ? Well , any time

10:33

that you have time , if you're not busy

10:35

in the salon , you pull out a doll head

10:37

or you invite your friends in or

10:40

your family members , but you always

10:42

need to be working on something

10:44

, whether it be a haircut or how

10:46

to curl the hair different or

10:48

how to style the hair different

10:51

. You can have a bob , but you can style it three

10:53

different ways . You can have a pixie cut

10:55

. You can style it a hundred different ways

10:57

, not a hundred , but you know what I'm talking

10:59

about . Practice Find your

11:01

signature look that you like to do

11:03

. Practice blow drying . Finishing

11:05

oh my gosh , that's a skill in itself . Just

11:08

practice blow drying so you can seal that

11:10

cuticle down and you have that nice

11:12

bouncy , shiny hair . Practice

11:15

that . Practice blow drying with a brown

11:18

brush and do it so great

11:20

that you don't have to pull out a flat iron

11:22

. I'd also seek out

11:24

a mentor . Find somebody

11:26

in your salon If it's not the

11:28

owner of the salon . Find somebody

11:30

in your salon space that you

11:32

like what they're doing and ask

11:35

if they would be your mentor . I

11:37

do believe that most anybody who

11:39

was asked that would love to , would

11:42

love to share what they know . That's

11:44

the only way our industry is going to grow is

11:46

just pass it on . Pass on the knowledge

11:49

and , if you have a spare minute

11:51

, say is it okay if I watch what you're doing

11:53

? Could you explain what you're doing ? Why are you

11:55

parting the hair like that ? Don't ask too many

11:57

questions , because that becomes a nuisance

12:00

, you know , just say is it okay if I ask

12:02

some questions , or maybe write

12:04

down the questions that you have so after

12:06

they're done with their guest , you can ask

12:08

them afterwards ? That's actually more

12:10

respectful of the guest's time too and

12:14

also it won't slow them down

12:16

. But yeah , find somebody that you

12:18

can look up to , that you really like what they're doing

12:20

and just be there

12:22

. The third segment of

12:24

this client communication

12:26

skills . Wow

12:28

, I'm not talking just like consultation

12:31

, which is crucial . A consultation

12:34

and getting a consultation right

12:36

is crucial . And if you haven't

12:39

listened to the five C's

12:41

of consultation , go back and

12:43

listen to that episode . I think it's podcast

12:46

, episode 133

12:48

. I'm guessing . I'll

12:50

look it up , put it in the show notes . You have

12:52

to be an effective listener . You

12:55

need to be eyeball to eyeball

12:57

, not eyeball to mirror to eyeball

12:59

, but you need to be looking directly

13:01

at your client's

13:03

face , because what you're doing

13:05

is not only are you showing them that

13:08

you're listening , but you're also looking at their

13:10

eye color , their face shape , how

13:12

they hold themselves , what

13:14

parts of their hair are they touching , because

13:16

that's typically the part that's giving them

13:18

a hard time and you want to repeat

13:21

what the client is saying to you not

13:23

repeat , but kind of paraphrase it back

13:25

. Say , if they say , yeah , I'm having

13:27

problems with volume , you can say

13:30

so what I'm hearing you say is

13:32

that you'd like a little bit more volume

13:34

at the crown area of your hair . And then

13:36

you want to be able to have in your back pocket

13:38

some suggestions , hairstyling

13:41

suggestions or treatments if

13:43

their hair's not in the best shape , and just

13:45

based on their hair type . Based on what

13:47

they're asking you , you need to have

13:49

in your back pocket Pinterest

13:51

, if you will . We used to have

13:53

lookbooks but we don't make them anymore

13:55

. But Pinterest is a great

13:58

one . So say , they come in and they want blonde

14:00

highlights . Well , you need to know what they're

14:02

talking about , because blonde highlights

14:04

to you might be different than blonde highlights

14:06

to them . You might be thinking icy

14:09

blonde . They might be thinking

14:11

honey blonde . You need to be on the same

14:13

page and pictures are worth a

14:15

thousand words . You've

14:17

heard that before . So sometimes

14:19

you're gonna have a client that you just

14:21

can't see eye to eye . Something

14:23

they're saying you can't , it's just not making

14:26

sense , or they keep changing their mind within

14:28

the conversation of the consultation

14:30

. You know and you're just like Whoa , this

14:32

person's all over the place . It happens . You

14:35

should be confident

14:37

enough in yourself and your own

14:39

ability to say you know , just

14:42

from our conversation I don't

14:44

know if we'd be the best fit . You

14:46

could say that but then say but

14:48

I do think I know somebody who

14:50

would enjoy doing your hair or that

14:52

you would be a better fit for , and then recommend

14:54

somebody in your salon or a different salon If

14:57

you know another hairstylist you know

14:59

, because you're not going to be for everybody

15:01

and you should be able

15:03

to say I'm not your girl

15:05

. And that's a lot easier to have

15:07

that honest conversation right up front

15:09

than to try to take

15:11

on something that you don't even

15:14

know what they're asking for and

15:16

try to hit it out of the park . You

15:18

will fail every time and

15:20

you'll be . It'll feel terrible

15:22

, trust me , on that . It's

15:24

happened a few times in my career . I had

15:27

people you know a person come in and

15:29

I really didn't understand

15:32

what they were asking for . But

15:34

at the beginning of my career I didn't

15:36

have the confidence in myself to say

15:38

I don't understand what you're asking for . I just

15:40

kind of was faking it and I

15:42

was like , okay , let's go , let's go get you shampooed

15:45

. And I and I remember this feeling I don't

15:47

remember the exact instance , and

15:49

I remember going back to the chair

15:51

and starting to cut and

15:53

not even know what I was doing

15:56

. Not that I didn't know how to cut hair , I

15:58

just didn't have a plan , none

16:00

. I didn't know

16:03

what length she wanted . I didn't know how

16:05

many layers she wanted . That was

16:07

an instance that I should have said you know

16:09

, I'm not seeing this , I'm not feeling this

16:11

, I don't understand . Set my scissors

16:13

down and continue the consultation

16:16

, and it's okay to do that . If

16:18

you , if you feel lost in

16:20

what you're doing , have them explain

16:22

again . Okay , it's okay

16:25

. They'll actually be grateful

16:27

that you did , because if not , you're just

16:29

going to give them something . I

16:31

tell you you're both going to be really

16:33

disappointed . That leads me to this

16:36

Like what happens if you do make a mistake

16:38

. How do you handle that ? It's inevitable

16:40

You're going to make a mistake . Everybody

16:43

does all the way throughout their

16:45

career . There are mistakes . I

16:52

mean , think about it . You're cutting someone's hair , you're coloring someone's

16:54

hair . The communication is off . 90% of the time it's . The mistake

16:56

is in the consultation . You just didn't ask enough

16:58

questions but say you actually did

17:00

make a mistake . How do you handle that ? Well

17:02

, you have to own it . You have to stop it . You

17:05

have to stay calm , you have to stay composed

17:07

, because there's going to be unexpected

17:09

situations and challenges in the salon

17:11

probably every single day , and you

17:13

just have to be like a duck right when they paddle

17:15

like hell underwater and they're stressed out

17:18

, but on top of the water they're calm , cool and

17:20

collected . That's what you need to be . You

17:22

might be throwing up in your mouth a little bit because

17:25

you're like shoot , I just

17:27

cut this person's layers

17:30

way too short and it's popping up and

17:32

I don't know how to make a lay down . I

17:34

don't know . That's an extreme case . Or

17:36

you're putting highlights in . You go to check the

17:38

foil and the hair just fell off in the foil

17:40

highlights

17:44

. And you go to check the foil and the hair just fell off in

17:46

the foil . Oh , those are extreme cases . And I tell you , even as a salon owner

17:48

and stuff like that happens . It's like how

17:51

the heck are you going to fix that

17:53

? Well , you have to take responsibility

17:56

and you have to apologize when

17:58

necessary . If you are the one who really

18:00

did make the mistake , you have to apologize when necessary . If you are the one who really

18:02

did make the mistake , you have to apologize

18:04

and say let me , let me either give

18:06

you your money back , give you a gift certificate

18:08

, have someone fix it , give

18:11

them treatments for their hair until their

18:13

hair gets better conditioned because

18:16

maybe you over-processed it and it's all

18:18

on the house until their hair grows

18:20

out and it's healthy again . But you do

18:22

have to do whatever it

18:24

takes , whatever's necessary to

18:26

correct the mistake , but also

18:29

use it as a learning opportunity . You

18:31

know that's not going to happen again . I'm

18:38

not going to let that happen again . You know it only takes one time

18:40

of smoke coming out of foils on the head to ask the questions or

18:43

to pre-treat the hair with a chelating

18:45

shampoo to get all the minerals

18:47

off the hair , get all of the chlorine off

18:49

the hair , because that's usually what it is is some

18:51

kind of buildup on the hair that causes a chemical

18:54

reaction with the lightener

18:56

, and usually we don't take the time

18:58

. I've only seen it happen

19:00

once or twice . But man , when

19:02

you see that happening , whoa

19:04

, whoa , whoa . That is some scary

19:06

, scary stuff . If you see smoke coming

19:08

off your foil

19:11

, you want

19:13

to get them to the shampoo bowl as fast

19:16

as humanly possible . Anyway

19:18

, hopefully that never happens to you . Quick

19:21

tip always do a pre-treatment

19:23

before you do any kind of color . Again

19:26

, most people don't take the time to

19:29

shampoo the hair beforehand . If you don't have

19:31

the time in the salon to do that , maybe with

19:33

your color clients or especially your lightening

19:35

clients , if you do a consultation

19:37

or if they're a regular client and

19:39

you know that they have minerals in their

19:41

water or hard water or they swim a lot

19:43

or whatever send them home with a little sample

19:46

of a chelating shampoo

19:48

, whatever brand you use in the salon . You

19:51

know you can get those little plastic containers I think

19:53

at Sam's Club , costco

19:55

, one of those and fill it up and

19:58

give it to them , or just have them buy the

20:00

chelating shampoo off your shelf that's

20:02

even better Sell retail but

20:04

have them use it the day before they come

20:06

in . Then you don't have to worry about it . We

20:09

used to do that sometimes too . It just depends

20:11

on you If , if you consult with brand

20:13

new clients before you actually do

20:15

their color , I would probably have that

20:17

as a package deal , like your new client

20:19

package , like you have

20:21

a sample of your chelating

20:24

thing , shampoo or

20:26

treatment or whatever it is that you use and

20:28

send it home with them in a little cute little bag

20:30

. Makes you different too . One

20:32

more little story . It's not really a story

20:34

, but you will cry . They

20:36

will be crying in the break room Always

20:39

. Just expect it , especially

20:41

your first couple of years . You're going to make mistakes

20:43

and you're going to go back there and you're

20:46

going to just be crying and

20:49

you're going to not want to go back on the floor

20:51

. It's kind of like getting back on the horse . You're

20:53

going to think , oh my gosh , I'm no good

20:55

. How

21:03

could I have done that to that person ? I don't know what I'm doing . All it takes is more education

21:05

. You only know what you know . As long as you're doing the best you can do with the knowledge

21:07

that you have at that moment , that's all

21:09

you can ask , anybody can ask for . So

21:11

just do your best with the knowledge that you have

21:13

until you know more . You

21:15

know . I always say when you know better , you do

21:17

better , right , right . That's what I'm talking

21:20

about . Okay , let's talk about personal development

21:22

. Taking care of yourself and your

21:24

mindset is huge for

21:26

your self-confidence , and what I

21:28

mean by that is successful

21:31

people do successful things right . They

21:33

wake up early , they get

21:35

negativity out of their life , they exercise

21:38

, they eat healthy , they get

21:40

eight hours of sleep or they try to

21:42

. They do the things that healthy people

21:44

do . They might look different to

21:47

you than it does for me , because

21:49

everyone's different , but make

21:51

it a daily habit of drinking

21:53

your water , getting your exercise

21:55

, even if it's a 10 minute walk outside

21:58

, just fresh air . Meditation

22:00

could be included in that a yoga class or

22:02

just sitting there for solid

22:04

10 minutes with no outside

22:07

noise and clear your mind

22:09

. Or even have creative

22:11

hobbies outside of work Do

22:14

a pottery class or a painting class

22:16

or singing or karaoke or whatever

22:19

it is . That is not anything

22:21

to do with your career . It's

22:23

okay to do that . In fact , you need

22:25

to do that Also . Some other things

22:27

that'll help you is attending

22:29

business building seminars

22:32

or self-help seminars . There's

22:35

all kinds of them out there . You can

22:37

read industry related books

22:39

, you could read leadership books , you

22:41

can read salesmanship

22:43

books and you can also , like

22:45

I mentioned before , seek out mentorship from

22:47

other stylists , whether they work

22:49

in your salon or not . If you see somebody online

22:52

, follow them , follow what they're doing

22:54

. You don't have to copy everything

22:56

they're doing , but you can reach out every once

22:58

in a while and say , hey , I noticed

23:00

that this is what you did . I would like to know more

23:02

about it . I don't know . I follow

23:05

stylists that they don't even know I exist . I just

23:07

love following them and then

23:09

when I have met them in person

23:11

, oh my gosh , it's like meeting a movie

23:13

star and they had no idea what a difference

23:15

they had made in my life . You know , some of

23:18

those were Beth Minardi , for coloring

23:20

. She completely changed my

23:22

whole way of coloring hair by always

23:25

using a demi-permanent color . When

23:27

you're going the same level or darker

23:29

, you do not have to use a permanent color

23:31

unless you're lightening the hair . That's another

23:34

conversation . Eric Fisher is one of those

23:36

. He

23:38

owns a couple of salons in Wichita in a beauty

23:40

school Wonderful human being

23:42

. And I happen to be from Kansas as well

23:45

, so it was kind of like . You know a person from

23:47

close to my hometown that's really

23:49

made it . And I met him one time at

23:51

a hair show . It was wonderful

23:54

. I even have the pictures of me meeting him

23:56

. It's kind of funny . Actually , it was the same

23:58

hair show I met Beth Minardi , so it

24:01

was wonderful . It was in Baltimore . So go to hair shows

24:03

. Maybe you'd meet your mentor , just

24:05

like I did . Okay , so

24:07

we talked about why confidence

24:09

is so important , and you know

24:12

it . If you're a brand new hairstylist , you

24:14

know . You know when you're not feeling

24:16

it . You know when you're scared and you're hiding

24:18

in the break room and you're afraid to go out on the

24:20

floor . We've all been there

24:22

. I've been there , heck . I've

24:25

been there after 15

24:27

years , because , especially you know

24:29

what A secret . When vibrant

24:31

colors , you know unicorn hair came out

24:33

, I didn't want to do it at

24:35

all . I was all about

24:37

natural , beautiful , believable hair

24:39

, and when those vibrant colors

24:42

and rainbow colors came out , oh

24:44

my goodness , I

24:50

fought it , and I was the owner of the salon and I was like we are not doing that . If people ask

24:53

we don't do that here , oh my gosh , how silly of me , but you know . You know why , though

24:55

? Oh my gosh , how silly of me , but you know why , though ? Because I

24:57

didn't know how to do it . Yeah , and

24:59

then we became the place to get it done

25:01

, but

25:08

that took a minute , and that took us all going to classes and learning how to do it , because

25:10

that rainbow hair is completely different than covering gray hair . Look

25:13

, I encourage you to take some of these things

25:15

that we talked about today and use

25:17

them in your own career . Take them for

25:19

what they're worth . You know you want to boost

25:21

your confidence behind the chair . That's the goal

25:24

. Take classes , ask for help

25:26

. You know they say fake it till you make it

25:28

. Yeah , fake it till you

25:30

make it . That might mean and

25:32

we used to say this a lot throw up in

25:34

your mouth , swallow it , do it anyway

25:36

. Do it scared , because

25:38

you're going to be scared , it just is the

25:41

game of life . But anything

25:43

that gets you out

25:45

of your comfort zone is means

25:48

that you're growing . Just keep that in mind Every

25:50

time that you're scared and you do it anyway . It

25:52

means you're growing a little bit every

25:54

single day and that means your confidence

25:56

is growing . It means your skillset is growing

25:59

. That means you're on your way to be a successful hairstylist

26:01

, right ? I hope

26:04

you got a lot out of this today . I really , really thank

26:06

you for being part of this community , for

26:08

listening to the podcast , for putting up with

26:10

my stupid jokes . Sometimes . I

26:12

do want you to remember when you know better , you

26:14

do better . That's the only way to grow . Like

26:17

I said , if you need help with your consultation

26:19

skills , go back and listen to that . The

26:21

five C's I

26:24

think it's episode 133

26:26

, I think and again I'll put my

26:28

website link in the show notes

26:30

so you can sign up for our newsletter

26:32

, so you can be part of this community , so we could

26:34

touch base once a week , so

26:42

you could reach out to me personally , and so you could be the first person to know when we have our

26:44

classes go live . Because , yes , I am getting ready to launch foundational

26:46

classes , which is those five

26:48

cuts that took me and carried me

26:50

throughout my whole career . I'm going to launch

26:52

those . I'm going to launch color theory

26:55

. I'm going to launch salesmanship how to going to launch

26:57

color theory . I'm going to launch salesmanship how to how to just build your numbers

26:59

. And these are going to be easy

27:01

to do , courses that'll

27:03

take you far in your career and they're

27:06

not going to cost a whole bunch of money either . Anyway

27:08

, thanks again for listening and until next

27:10

week , when you know better , you do

27:12

better . Have a great week . Thanks

27:26

so much for tuning in to this episode

27:28

of all about hair . Here's what you

27:30

do better . Have a great week . Discover

27:32

this podcast allowing them to learn

27:34

how to build their salon business more easily

27:36

and faster . If you're really

27:39

enjoying the show , please head

27:41

over to Apple Podcasts and leave All

27:43

About Hair a review . Your support

27:45

helps boost the podcast and it makes

27:47

it easier for others to find . All right

27:49

, let's wrap this up . I'm Denise Kylitz

27:51

and until next week , remember when

27:54

you know better , you do better .