Positive

• All products and services improve with automationo More abundanto Easier to useo More personalized o Fastero Cheaper• “Experts at your service 24x7” – via your smartphone and other deviceso Financeo Medicalo Lawo Taxationo …

Negative

AI can create major psychological and sociological impact on individuals and society leading to disorientation (for some) due to changes in:• Privacy• Security• Job loss and insecurity• Burden of learning new ways of doing things• Inequality• Loss of meaning and purpose