Many housing story lines tied to US home prices are making comparisons to the Great Financial Crisis. Median home prices are ~50% greater than the peak pre-crisis! Median home sales price growth is faster than the years leading up to 2008! W

Episode 23 - A conversation about the value of creating niche mortgage products

Dec 2nd, 2021 16m 21s

Niche products can be a great way to reach more members, create differentiators all why using your portfolio capacity wisely. We’ll talk about the how’s and why’s to getting started.Guest: Chris Perry, Vice President and National Credit Unio

Episode 22 - Disruptions Opportunities in the Mortgage Space

Dec 1st, 2021 18m 20s

COVID has caused major disruptions in the world. Everyone has needed to keep an open mind and creatively pivot to move forward. In this episode, CU Members’ SVP Steve Hewins discusses possible disruption opportunities that he has found across t

Episode 21 - Using Brand Power to Get Results

Nov 30th, 2021 16m 56s

Why is branding so important and what can you do to promote your credit union’s brand? With the average member/consumer attention span at about 8 seconds, branding is more important than ever. Learn background on the “why” and pick up tips on t

Episode 20 - Leveraging a Centralized Pricing Engine-How it can help Credit Unions attract and retain borrowers

Nov 10th, 2021 21m 35s

This episode explores how a product and pricing engine can improve member retention and enhance a credit union’s profitability. GuestsMike Vough, Director Black KnightJohn Dumonsau, Sales Solutions Specialist –Product and Pricing Engine, Blac

Episode 19 - How the Right Technology is Helping Turn CU Members into CU Mortgage Customers

Aug 28th, 2021 13m 5s

Credit Union members are loyal – and CUs work very hard to keep those relationships strong and personal. But with so many options in today’s competitive home financing market, the uncomfortable truth is that most members go elsewhere for their

Episode 17 – How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID

Apr 4th, 2021 25m 37s

Podcast Description: BCU has given back more than $5 million to its home-buying and selling members through the HomeAdvantage® program. They also just became the first CU to give back more than $1 million in a single year. Hear how BCU has cont

Episode 18 – Mortgage Assistance: Caring for your Members during the Pandemic

Apr 4th, 2021 19m 26s

Description: More than 4 million U.S. homeowners needed mortgage assistance during this last year. Many are recovering but not everyone will. Join Lori Pinto, Executive Director of CU Servnet, as we explore how you can help your members and why

Episode 18 – Mortgage Assistance: Caring for your Members during the Pandemic

Apr 3rd, 2021 19m 25s

More than 4 million US homeowners needed mortgage assistance during this last year. Many are recovering but not everyone will.

Episode 17 – How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID

Mar 1st, 2021 25m 35s

How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID

Episode 16 – Delivering A Better Experience for Both Your Members and Your Employees During a Time of Social Distancing

Jan 21st, 2021 24m 40s

Learn how artificial intelligence, APIs and digital solutions can keep credit unions competitive while delivering a outstanding member experience.

Episode 15 – Today’s Marketplace and the Necessary Evolution of Origination Platforms

Dec 15th, 2020 23m

Lenders need to prepare themselves for mortgage lending in a fully digital world to remain relevant.

Episode 14 – Combining Business Intelligence with Marketing Automation to enhance the member experience

Dec 13th, 2020 16m 44s

The way we deliver loans, business intelligence and marketing automation have converged more rapidly than ever before, particularly in the era of COVID.

Episode 13 – The non-agency landscape: Challenges and opportunities in the non-GSE market

Dec 12th, 2020 25m 12s

The non-agency market hit the pause button in April. It re-emerged in the fall.

Episode 12 – Loan Servicing and the Importance of the Member’s Experience

Dec 11th, 2020 17m 25s

Much of the focus this year has been on origination but that doesn’t make a great servicing experience any less important.

Episode 11 – The Importance of Internal Connection

Oct 3rd, 2020 20m 48s

Regardless of what is going on in the world, the synergy between sales and marketing teams is critical to customer engagement and service.

Episode 10 – Top Legislative Issues Important to Credit Unions

Sep 27th, 2020 22m 48s

In today’s dynamic and ever changing world, staying on top of regulatory issues and market changes can be challenging. Listen and learn what nationally focused governmental experts are keeping their eyes on for credit unions and the mortgage i

Episode 9 – Best Practices to Build Tomorrow’s Purchase Pipeline

Sep 19th, 2020 22m 21s

During these busy times it is easy for originators to neglect building relationships and disengage from outreach activities. Growing business for tomorrow’s purchase market is essential.

Episode 8 – Artificial Intelligence and Modern Real Estate Intelligence

Sep 19th, 2020 20m 55s

Today, Artificial Intelligence and Machine Learning acting on very large datasets have made it possible to upgrade the traditional methods for home price indices.

Episode 7 – The Evolution of Valuations: How the Market and Technology are Changing the Landscape

Sep 9th, 2020 19m 8s

Recent changes in the market and the expansion of options have affected the way Credit Unions treat valuations.

Episode 6 – Credit Reporting Requirements—How has COVID changed things?

Sep 5th, 2020 15m 14s

We’re talking about how tricky credit reporting has become in light of the CARES Act and what credit unions need to know to make sure they don’t misstep.

Episode 5 – Planning for the Present—How mortgage technology helps us pivot to meet real time challenges

Sep 3rd, 2020 18m 26s

Jonas Moe, Ellie Mae’s senior vice president of Marketing, and Bruce Dickinson, First Tech Federal Credit Union’s senior vice president of Mortgage Lending talk about credit union industry trends, leveraging technology to meet changing demands,

Episode 4 – Down Payment Assistance—It’s alive and well!

Jun 20th, 2020 14m 51s

The pandemic has changed a lot but not down payment assistance offerings. Since down payment remains one of the largest barriers to homeownership we’ll give you an update on how these valuable programs can help your members.

Episode 3 – Leverage Data to Make Better Decisions—Learn how it’s done.

Jun 18th, 2020 14m 9s

Gain key mortgage insights critical for today’s credit union! Leverage actionable, industry-leading data resources to improve market share and membership penetration and implement successful mortgage lending strategiesGuest speaker: Cheri Brook

Episode 2 – Secondary Market Automation—What can it do for you?

Jun 17th, 2020 15m 46s

Are you still using spreadsheets to manage your pipeline and rate locks? Could you be leaving money on the table? Discover how automation can help you compete more effectively, better serve members, and lower costs.Guest speaker: Bob Brandt, Vi