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In this episode...

How to Create Psychological Safety

https://faithfulontheclock.captivate.fm/episode/episode-81-how-to-create-psychological-safety

Timestamps:

[00:04] - Intro

[00:31] - If you had a good experience learning to ride a bike with supportive parents, you have experienced psychological safety and understand it. Psychological safety can be defined as the feeling that you can learn, make an effort, and be yourself without being humiliated or unable to recover if you present ideas or concerns.

[01:24] - Neurologically, psychological safety means you’re set up so you don’t go into fight-flight-freeze.

[01:51] - Considering the neurology related to psychological safety, when you don’t have psychological safety, it can become hard to focus, make good decisions or engage well in relationships.

[03:00] - Organizational behavioral scientist Amy Edmonson proposed three key things people can do to create psychological safety in teams: 1) Frame the work as a learning problem. 2) Acknowledge your own fallibility. 3) Model curiosity and ask plenty of questions.

[5:43] - Distilling Edmonson’s recommendations, making people feel safe is about building trust. But everyone is different regarding what they need to start trusting. So there’s no one way to approach building psychological safety. You just have to spend time with people and figure them out.

[07:09] - Trust requires integrity, which allows for the consistency people need to feel like you’re stable enough to approach.

[08:07] - Trust also requires empathy.

[09:00] - Psalm 91:4 is a wonderful demonstration of the psychologically and physically safe environment God is willing to provide. Moses compares God to a hen who gathers her chicks under her. If you watch chicks, you will see that they will scurry back under the mother’s wings as she moves. They know the consistency of her safety and trust it.

[11:09] - Challenge yourself by asking yourself what you can do to gather others under you, or conversely, what you need to trust them and go under their wings.

[11:48] - Creating psychological safety is critical as Christians because it connects to our ability to draw people to God. If people do not feel safe, they will not experience God as safe and, as a result, will not hear us. Speak up about what you need and about any problems you see.

[13:40] - Prayer

[14:18] - Outro/What’s coming up next

Key takeaways:

• Most people can relate to the sense of psychological safety in the memory of learning to ride a bike. Psychological safety is the feeling or mental awareness that, despite some risks,...