It’s not a matter of if a crisis will hit your agency or company, it’s when — and how much damage it will cause to careers, reputations, bottom lines, and more. In each weekly “Crisis Management Minute,” Edward Segal discusses how government agencies, businesses, and organizations managed a crisis, and shares his advice on how to prevent, manage, and recover from various crises. The observations and recommendations are based on Segal’s 30+ years of experience as a crisis management expert, consultant, corporate trainer, and author of the award-winning and bestselling book, "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies."  Segal is a Leadership Strategy Senior Contributor for Forbes.com and previously hosted the “Crisis Ahead” podcast.