Chuck Worley is the owner, founder, and leader of Worley's Home Services inthe Hampton Roads, Virginia area. Worley's Home Services is a full, whole homeservices company - HVAC, Plumbing, Electrical, Insulation, and CrawlspaceEncapsulation. Worley's is a very successful company, but, as many know, theroad to success can be very bumpy with difficult detours. Chuck's experiencedall of that and it's a great story. Even better are his innovative ideas andinspirational contributions to his community, his team, and our industry. Whoelse do you know that has a Company Chaplain? There's a lot in this interviewwith Chuck, so we've split it into two episodes. In these episodes you'll learabout:

• How and Why Chuck got into HVAC.
• How a wrestling coach's intervention helped Chuck get into the Trades
• Chuck's reluctance and early success in Sales
• Building and losing a company.
• Declaring bankruptcy.
• Living in an RV down by the river.
• Paying back creditors.
• Having a Company Chaplain.
• Starting over with his son.
• Net Profit Tithing.
• Developing the secondary leadership team.
• Being a building science geek.
• Building organically and through acquisition.
• Character, Integrity, and Doing The Right Thing
• Employee Ten Commandments
• Imprinting your brand.
• Using EOS
• Papering the town
• The Radio Show
• Branding and Logo Tournament
• Moving from Sales to Marketing
• Personal growth
• Family in the business
• Moving billboards
• Being the face of Worley's
• The events Chuck attends
• How much Chuck spends on marketing
• Client appreciation parties
• Giving back to the community