Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the call center industry. Host Christian Montes poses que
This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Fu
Bringing you the latest and greatest tips from the best and brightest minds in the call center and contact center industry. We discuss topics including hiring, training, sales, productivity, customer experience (CX) and much more.Brought to y
Reimagining the Contact Center is a warm and conversational podcast that digs into the new contact center economy and how technology, businesses, and the modern customer work together to build better lives for ourselves and our families.
Hear extraordinary ways to build customer-centric culture with business results. In the corner to the right, under the red label"Who Follows", click "Sign-in to follow" to receive updates/reminders. PIN 1#. Join ClearAction Value Exchange! Clea
Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.